Frequently asked questions

Everything about GigShield escrow

What is GigShield?+

GigShield is an escrow platform for the gig economy. Clients deposit project funds upfront into a protected "Project Shield." Funds are only released to the professional once milestones are approved, so businesses get guaranteed delivery and professionals get guaranteed pay.

How does escrow work?+

When a project starts, the client deposits funds into escrow (card, bank transfer, or USDC). The professional delivers work against agreed milestones. Once a milestone is marked complete, the client has a 3-day review window to approve it or raise a dispute. If no action is taken, payment auto-releases after 3 days.

What happens if there's a dispute?+

Shield AI reviews the original agreement, milestone description, and any uploaded evidence (files, screenshots, logs) and proposes a fair payout split within minutes. If either side rejects the proposal twice, the case escalates to a human mediator.

What are the fees?+

Standard transactions carry a 1% platform fee. Verified LinkedIn Partners pay 0% fees permanently.

How do I get 0% fees as a LinkedIn Verified Partner?+

Add the official GigShield Verified banner to your LinkedIn profile. Once your account is confirmed, you're upgraded to Partner tier with 0% transaction fees on every Project Shield.

What payment methods are supported?+

Card, bank transfer, and USDC.

Do I need to complete identity verification (KYC)?+

Yes. GigShield requires identity verification (KYC/KYB) before funds can be withdrawn, in line with standard financial services and anti-money-laundering requirements.

Is my money safe?+

Funds are held in escrow via regulated payment partners and are only released according to the milestone approval process or a dispute resolution outcome.

Who is GigShield for?+

Two sides: businesses hiring remote talent who want guaranteed delivery, and remote professionals (freelancers/contractors) who want guaranteed payment.