Frequently asked questions

Everything about GigShield escrow

What is GigShield?+

GigShield is an escrow platform for the gig economy. Clients deposit project funds upfront into a protected "Project Shield." Funds are only released to the professional once milestones are approved, so businesses get guaranteed delivery and professionals get guaranteed pay.

How does escrow work?+

When a project starts, the client deposits funds into escrow (card, bank transfer, or USDC). The professional delivers work against agreed milestones. Once a milestone is marked complete, the client has a 3-day review window to approve it or raise a dispute. If no action is taken, payment auto-releases after 3 days.

What happens if there's a dispute?+

Shield AI reviews the original agreement, milestone description, and any uploaded evidence (files, screenshots, logs) and proposes a fair payout split within minutes. If either side rejects the proposal twice, the case escalates to a human mediator.

What are the fees?+

GigShield charges a 1% platform fee to each side of a transaction: 1% to the Business funding the Shield, and 1% to the Professional withdrawing funds. Each side's fee is waived to 0% independently based on that party's own LinkedIn-Verified-Partner status, so a transaction can end up at 2%, 1%, or 0% total depending on which parties are verified.

How do I get 0% fees as a LinkedIn Verified Partner?+

Add the official GigShield Verified banner to your LinkedIn profile. Once your account is confirmed, you're upgraded to Partner tier and your own side's 1% platform fee is waived to 0% on every Project Shield. The other party's fee depends on their own LinkedIn-Verified-Partner status.

What payment methods are supported?+

Card, bank transfer, and USDC.

Do I need to complete identity verification (KYC)?+

Yes. GigShield requires identity verification (KYC/KYB) before funds can be withdrawn, in line with standard financial services and anti-money-laundering requirements.

Is my money safe?+

Funds are held in escrow via regulated payment partners and are only released according to the milestone approval process or a dispute resolution outcome.

Who is GigShield for?+

Two sides: businesses hiring remote talent who want guaranteed delivery, and remote professionals (freelancers/contractors) who want guaranteed payment.